The group extorting Kraken is claiming access to some client account information after two insider incidents involving customer support staff.
Kraken’s Extortion Plot: An Insider-Play
Yesterday, on a post on the social network X, Nick Percoco, Kraken’s Chief Security Officer (CSO), made public that a criminal group is extorting the crypto exchange with threats to release videos of their systems exposing client data.
Kraken Security Update
We are currently being extorted by a criminal group threatening to release videos of our internal systems with client data shown if we do not comply with their demands. It’s important to start with the most important points: our systems were never…
— Nick Percoco (@c7five) April 13, 2026
Now, according to Bloomberg, the incident is not a classic external hack, but rather an insider‑access problem. A small set of customer details, such as names and physical addresses, may have been exposed after support employees captured
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