SINGAPORE, Jan. 08, 2025 (GLOBE NEWSWIRE) — CURRENC Group Inc. (Nasdaq: CURR) (“CURRENC” or the “Company”), a fintech and digital remittance pioneer serving millions of unbanked and underbanked individuals in Southeast Asia and beyond, today announced the launch of its SEAMLESS AI Call Centre Solutions, a suite of AI-powered tools designed to reduce costs, increase efficiency and boost customer satisfaction for banks, insurance companies, telecommunications companies, government agencies, cryptocurrency exchanges and other financial institutions.
SEAMLESS AI Call Centre Solutions features three distinct software products supported by massive data analysis capabilities, enabling financial enterprises to offer their users an unparalleled service experience 24/7. “Text AI” leverages the familiarity of chat-based interfaces to deliver real-time product Q&As and personalized service follow-ups in a conversational format. “Voice AI” allows for instant, hands-free inter
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