Crypto exchange Coinbase once again experienced an issue that caused some users to see an empty balance in their accounts on March 4.
At 5:36 pm UTC, the company wrote:
“A small subset of users may see intermittent zero balance across their Coinbase accounts and latency across pages. Trading is not impacted at this time. Our team is investigating this issue and will provide an update shortly. Your assets are safe.”
Coinbase implemented a fix around 6:21 pm UTC — roughly three hours after identifying the issue. The exchange continued monitoring the issue in the following hours and announced the problem was fully resolved at 8:29 pm UTC.
The company experienced a nearly identical issue just five days earlier, on Feb. 28. At that time, users saw zero balance in their accounts and were unable to buy or sell assets. The company resolved the issue roughly seven hours after confirming its existence.
Outage likely caused by traffic surge
Though Coinbase has not identified the cause of th
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