Coinbase, the largest crypto exchange in the U.S, has announced the acquisition of Agara, a Bengaluru-based startup that operates a customer support platform powered by artificial intelligence (AI).
The two companies didn’t disclose the terms of the deal, however, it is expected to be between $40 million and $50 million, Techcrunch reported on Tuesday citing sources familiar with the matter.
“The acquisition reinforces our commitment to delivering world-class support for customers, and brings Agara’s deep expertise in machine learning (ML) and natural language processing (NLP) to Coinbase’s engineering team,” Coinbase said in a statement.
The San Francisco-based company added that the acquisition of Agara reconfirms its strategy to continue to build out a tech hub in India.
“Through this acquisition, we’ll be able to provide our customers with new personalized, intelligent, and real-time support options,” reads the announcement.
Agara employs over 40 people and offers
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