Cryptocurrency exchange OKX resumed withdrawals and deposits for its users after it suffered a downtime for several hours on Dec. 18.
The latest update from the exchange confirmed that deposits and withdrawals have resumed for Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT, USDC, and other ERC-20 and TRC-20 tokens. In contrast, support for other cryptocurrencies would be available by 9:00 am UTC.
According to the exchange, its connection issues were caused by a third-party cloud service provider. OKX revealed that it uses Alibaba as its singular cloud provider -the cloud service provider had experienced equipment failure with its equipment in its Hong Kong Zone C.
Meanwhile, the downtime generated panic among users of the exchange. However, OKX assured users that their funds were safe and the exchange was only experiencing a technical problem.
OKX said it would be “implementing a multi-cloud deployment strategy to ensure our core services can be deployed on multiple clouds” to
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